Manager’s Messages

July 8^th – July 24^th

The Association’s window washing vendor, Ultra Building Services, will be onsite performing the exterior window washing for all non-resident accessible windows from

July 8^th – July 24^th.

SERVICE DATE(S) AND INFORMATION

Dates of Service:       7/8/24 through 7/24/24

Cleaning Schedule:   Most units will take between 1 and 3 days to clean depending on size and location. Management will send out an email and post notice to each unit in advance of their scheduled cleaning. Please keep an eye out for your unit’s individual notice.     

Time of Service:        Monday – Friday

8:00 a.m.    to   4:30 p.m.   (Set up may begin at 7:30 a.m.)

Service Provider:      Ultra Building Services   

Additional Services: Ultra Building Services has offered to provide a special rate for the cleaning of Resident balcony windows, balcony railing windows (both sides), and interior unit windows for additional fees. These windows are not included in the scope of the overall project and an Owner responsibility. Costs associated with this cleaning will be paid directly by the Resident to Ultra Building Services. To schedule individual unit service during the project timeframe listed above, please call or text Ultra Building Services direct at (619) 315-9697 or via email at clopez@ubscompany.com.

This is an optional service and not required or paid for by the Association. Tenants should also speak to the Owner of the unit before scheduling service.

Rates for optional Resident window cleaning listed below:

-Exterior Balcony Windows and Balcony Railing Windows (both sides): $50.00

-All Interior Windows (1 Bedroom Unit): $50.00

-All Interior Windows (2 Bedroom Unit): $75.00

                                    Ultra Building Services will accept cash, check, or venmo as payment.                        Residents will need to have someone providing access through the unit on the day of their individually scheduled service.

Vendor Contact:       If you have any concerns or questions during the process, please feel free to contact the service provider directly.  Their number is (619) 315-9697.  They will be happy to address your concerns and/or answer your questions.

Please note that dates of service are subject to change depending on things like weather which may affect the ability to perform the service on the date(s) scheduled.  Although we anticipate no issues in this regard, please be advised that the service date is not a guaranteed date of service.

INSTRUCTIONS/NOTICES

►        Please be careful when entering and exiting the building.  The window cleaning will result in sidewalks and walkways getting wet.  Water hoses may also be placed across sidewalks and walkways.  So please use extra caution when entering and exiting the building.

►        Private balcony/patio windows and railing windows are excluded. If you would like to schedule this service for an extra fee, please call Ultra Building Services at (619) 315-9697.

►        Close all windows:  Please close all windows during the timeframe of your unit’s scheduled cleaning.  If the window is left open the window will be skipped but you may also find water entering your unit when other windows nearby are cleaned.

►        Privacy Notice:  Workers will be working outside your windows. Please make sure to draw your curtains or lower blinds to ensure privacy.

►        Safety Notice:  Tenants/guests should be advised not to walk under the stage and/or boom truck or enter roped off areas during cleaning.

Thank you for your patience as we have this much-awaited maintenance performed on the building. If you have any questions, please reach out to General Manager, Nolan Hardy, at nhardy@actionlife.com.

Nolan Hardy

General Manager

Alta Owners Association

Tier 1 Plumbing will be onsite Tuesday, May 14^th and Wednesday, May 15^th from 8am-5pm to clean the kitchen sink riser of the DR 6, DR7, DR 13, and DR 15 stacks. The schedule is as follows:

Tuesday, May 14^th from 8:00am – 5:00pm

Wednesday, May 15^th from 8:00am – 5:00pm

On Tuesday (and possibly Wednesday), the plumber will need access to the kitchen sink in units of the DR6, DR7, DR 13, and DR 15 stacks to ensure there are no sink back-ups or other issues while the line is being cleaned. If not all stacks can be cleaned on Tuesday, the plumber will be returning on Wednesday, May 15^th to finish the project.

You do not need to be home, but access to your unit is required per the schedule above to ensure there are no in-unit issues while the riser is being cleaned.  If you are not available to provide access to your unit, you may leave keys with Management. If you already have a key on file, please email nhardy@actionlife.com to authorize access. The door will be locked following completion of the cleaning.  If keys cannot be provided, a locksmith will be onsite to provide access to the unit and all costs associated will be borne by the homeowner.

Keys may be dropped off directly to Management anytime between 9:00am-5:00pm, Monday – Friday in the Management Office on the 2^nd floor or to the Resident Services Coordinator at the front desk.  This is a mandatory service and if you do not make arrangements for access, the Association will be using a locksmith to open your unit door and you will be called to a hearing for the cost of the service.

We appreciate your cooperation while this project is being completed. Please contact Management via email at nhardy@actionlife.com or 619-930-7146 if you have any questions.

Thank you.

Alta Information Program

Important Reminders

Trash and Recycling

• Please do not throw any boxes down the trash chute.

• Recycling bins are located on the P1 level in the garage.

(Please do not throw any trash into the recycling bins)

• All boxes are required to be broken down before being placed inside of the recycling bins.

• Garbage items too large to be thrown down trash chute must be disposed of offsite by the resident.

• Items not allowed inside of the recycling bins include:
• Garbage
• Furniture
• Pillows
• Mattresses
• Rugs or Carpet
• All non-recyclable items

Any questions regarding trash disposal can be directed to Resident Services Coordinator, Amber Kannarr, at akannarr@actionlife.com.

Audio Volume & Noise Violations

• The volume of radio, stereo sets, television, and musical instruments shall be held at a reasonable level at all times so other Residents are not disturbed.

• After 10:00pm, the volume of all radios, stereo sets, televisions, and musical instruments must be significantly reduced so as not to disturb other Residents.

• Speakers and floor supported musical instruments must be properly isolated from direct contact to floors and walls in order to minimize vibrations.

• Please use common sense and courtesy in regards to voice levels, unnecessary noises, and boisterous conduct within the Common Areas.

If you have any questions regarding the Alta Audio Volume and Noise Violation Requirements, please email Resident Services Coordinator, Amber Kannarr, at akannarr@actionlife.com.

Rental Requirements

• Owners cannot rent their unit for less than 30 days. Short-Term rentals are STRICTLY FORBIDDEN and violations are subject to a $5,000.00 fine per occurrence.

• Rental Lease Agreements must be in writing and submitted to Management before the tenants move into the unit.

• Names and contact information for all tenants must be provided to Management before the tenants move into the unit.

• All Rental Agreements must state the lease is subject to Alta’s Governing Documents.

• All Owners should ensure that their tenants maintain the proper rental insurance.

• Do not advertise your unit on any rental website for less than the minimum 30 days stay.

If you have any questions regarding the Alta Rental Requirements, please email Resident Services Coordinator, Amber Kannarr, at akannarr@actionlife.com.