Manager’s messages

Zone Water Shut Off Notice

Please be advised that beginning on Tuesday, July 24, 2018 – Thursday, July 26th, the hot and cold water will be shut off to each zone of the building. Countywide Mechanical will be onsite to complete the discounted plumbing services which residents signed up for previously. Below is the planned shut off over the dates listed above.

Tuesday, July 24th 8:00am-3:00pm (Floors 2-10)

Wednesday, July 25th 8:00am-3:00pm (Floors 11-17)

Thursday, July 26th 8:00am-3:00pm (Floors 18-21)

 During these time frames the hot and cold water to your zone will be off for plumbing repairs. Once the work is completed, the water will be restored and an email will go out to confirm the water is back on.

Pool Rules and Reminders

Now that the weather is getting nicer and we are seeing more residents come down and use the pool/spa, we wanted to remind you of some of the important pool rules to keep in mind as you head down there this summer. Thank you for your attention to the following procedures.

Pool and spa hours are as follows but may be changed by the Board from time to time:

5:00 a.m. to Midnight — Monday through Sunday

  • NO LIFEGUARD IS ON DUTY! Lifeguard or supervisory service is not provided.  Even if a monitor is present, anyone using the pool, spa or sauna shall do so at his or her own risk.  Neither the Association nor any personnel of the Association is liable for injury or harm caused to any person using the pool, spa or sauna.
  • All persons with active diarrhea (whether infants, toddlers, children or adults) should not use public swimming pools or spas under any circumstances.
  • Children under the age of 14 years are not allowed in the pool or spa area unless accompanied by an adult 18 years of age or older.
  • Pets of any kind are prohibited in the pool or spa areas.
  • Surfboards, boogie boards, beach balls and floating or inflatable devices are prohibited in the pool or spa.
  • For safety reasons, no glass or sharp objects are allowed in the pool or spa. If glass or sharp objects are brought to the pool area and it causes an accident, the responsible Owner will be liable for the cost of any resulting damage or injury.
  • Diving is prohibited in any areas of the pool or spa. Running, pushing or boisterous activity in or around the pool or spa areas is also prohibited.
  • All personal music devices (such as radios, IPODs, MP3 players, etc.) must be battery operated and headsets must be worn when such devices are in use. Volumes of such devices must be kept at a level that limits the sound to your personal area only so as not to disturb others.
  • Due to limited available space, no Owner or resident may host more than four (4) guests within the pool and spa area at one time. Any resident or Owner that has reserved the Community Room may not allow its guests to overflow into the pool and spa area in a manner that exceeds this four (4) guest maximum.

Discounted Rate Plumbing Services Program

Management finalized a plumbing service/replacement program with Countywide Mechanical where residents can replace plumbing components and complete preventative maintenance in your unit and all at a discounted rate. This program is meant to make it easy for you to get plumbing work done in your unit, reduce the chance of floods, limit water shut offs and save a little money… Below is a list of services and associated cost for this program, however the prices will go down even further the more people that sign up for each service. We will be completing this program July 24-26th and will be shutting down one zone per day. So when signing up, please make sure you are available on your zone’s service date. Don’t hesitate to reach out to your manager to discuss the program, sign ups or any other questions you may have.

Lower Zone shut off (floors 2-10) – Tuesday, July 24th 8am – 4pm

Middle Zone shut off (floors 11-17) – Wednesday, July 25th 8am-4pm

Upper Zone shut off (floors 18-21) – Thursday, July 26th 8am-4pm

 Sign Up Deadline: Friday, July 13th

A La Cart Services and Cost:

  1. Replace 8 – 1/4 turn angle stops, 1 – dual 1/4 turn, 8 – supply lines, 1- toilet supply line = $659.09
  2. Replace washing machine (hot/cold) valve box = $323.15
  3. Run cable/snake down master and guest bath sinks and tub = $220.00
  4. Rebuild the inside of the toilet (flapper, fill valve etc.) = $169.18
  5. Change out master and guest shower cartridge (can cause reduced temperatures if not changed out every 3-4 years) = $505.25

Total cost to complete all services = $1,724.29 ($152.58 off the individual a la cart prices)

Items Being Left In Front of Unit Door

Recently it has been noticed on building inspections that residents have been leaving items out in front of their unit doors for an extended period of time. Items like trash bags, shoes, deliveries need to be taken out or brought in immediately, as storage in front of the door is not allowed. Items such as bottle water, Blue Apron and Amazon Fresh items  can only be left out only for the delivery/pick up day, these items cannot be left out for multiple days until the driver can return for pick up. If these items are noticed being left out on a regular basis, you will be contacted by Management and will be issued a violation letter. We appreciate your attention to this request as we want to present a clean and well kept area for your surrounding neighbors. Please reach out to your manager if you have any follow up questions or concerns regarding this information.

Short Term Rental Rules and Information

We are heading in to summer time and there are always a bunch of fun events in San Diego for people to come in to town for (Comic-Con, Padres Games, the Zoo etc). Because there have been issues in the past at Alta with residents renting their units out for less than the required 30 day rental period, we want to provide some friendly reminders about what is and is not allowed. As fines for violating the minimal rental period are step and you could be fined up to $5,000 per day the unit is rented under the 30 day minimum rental period. Below are the building rules regarding rental requirements and attached is some information we have gathered about how short term rentals affect the building and other city and state codes that are in place. Please reach out to Management if you have any questions or concerns regarding this information.


  1. Rental. An Owner shall be entitled to rent the Owner’s entire Residential Condominium (but not a portion thereof) for a term of not less than thirty (30) days. The Owner shall be responsible for all actions of the tenant and shall comply with the following guidelines.2.       Written Lease or Rental Agreement.  Any rental or leasing agreement shall be in writing, shall provide that the lease or rental is subject to the Governing Documents and shall provide that any failure to comply with any provision of the Declaration or the Governing Documents shall be a default under the terms of the lease agreement.  A copy of any lease agreement shall be provided to the Association.
  2. Compliance with Governing Documents. A copy of the Governing Documents and this Project Handbook shall be provided by the Owner to each tenant. The leasing Owner is responsible for its tenant’s compliance with all of the provisions of the Declaration and Project Handbook pursuant to the occupancy and use of the Condominium at all times.
  3. Property Manager Notification. All Owners who rent their Condominiums must notify the Property Manager within seven (7) days of signing a lease agreement.  At the time of notification, such Owner will be provided a “Lease Acknowledgement Form” to certify (i) that such Owner acknowledges and accepts he/she remains responsible for its tenant’s compliance with the terms of the this Project Handbook and all other Governing Documents pursuant to the occupancy and use of the Condominium; and (ii) that the lease or rental agreement complies with all the requirements set forth in this section.  The Lease Acknowledgment Form must be filled out and signed by the leasing Owner and all its tenants.
  4. Access. All Owners are responsible for providing their tenants with key fobs and explaining all access procedures for their leased Condominiums and the Project.  No additional key fobs will be issued to any new tenant.  All leasing Owners must provide the key fobs issued at their move-in to their tenants.  The Property Manager will not conduct any type of orientation for new tenants.
  5. Association Amenities. Except to the extent reasonably necessary to enforce its rights under a rental or lease agreement, an Owner shall have no personal privileges to use the Association Property, including all the recreational amenities at ALTA.  Each leasing Owner’s rights to use the amenities at the Project transfer to the tenant during the entire term of a rental or lease agreement.  However, a leasing Owner retains limited rights to access into the Common Area to the extent necessary to enforce the terms of its rental or lease agreement.
  6. Insurance. All Owners should ensure their tenants maintain the appropriate renter’s insurance in sufficient amounts to cover the cost of replacement of all such tenants’ personal property and liability at the Project during the entire term of their respective lease agreements.  Since each insurance carrier may vary in policy, it is each Owner’s responsibility to obtain the appropriate type of insurance for such Owner’s Condominium while it is leased and that the form of such insurance, including all coverage amounts, complies with such Owner’s obligations under the applicable Governing Documents.  Depending on the insurance carrier, an Owner may be required to change their property insurance coverage to a commercial or other type of business policy as dictated by such Owner’s individual insurance carrier.  Neither the Association, nor the Property Manager, may advise you on such matters.
  7. No Hotel, etc. No Condominium may be rented for hotel, motel or transient purposes or for any other purpose inconsistent with the Declaration.


Alta - Amenities Survey

The Board of Directors would like to get your feedback on some potential upgrades around the building that have been suggested by residents or Management over the last several months. This feedback will help the Board gauge the what items are important to the residents and provide them an additional tool when making important decisions on behalf of the owners at Alta. At the bottom of the survey there is an additional comment section for any feedback or recommendations we may have not mentioned. Thank you for taking the time to answer the survey below and let us know if you have any questions or concerns prior to completing it.

What do I do when I get locked out of my unit?

Recently the Board of Directors approved the emergency key availability for residents to extend beyond business hours to now reflect the after hour schedule the guards are onsite at Alta. If you get locked out of your unit or lose your keys and have provided an updated key to Management, you can reach out to the guard in the lobby and request your key to be used to open your door and get back in your unit. In order to be eligible for this process the following things needs to happen.

1) You need to have an updated key on file. Please make sure you have done this if you have not already!

2) You need to be listed on the current active roster which is updated weekly. If you are unsure about being on the roster, check with the guard to see if you are on the list. If not, you can fill out the attached resident information form and submit with an updated copy of your lease agreement to Management or the guard.

3) You will need to provide a form of ID to the guard, either before he retrieves the key or if ID is in the unit, it can be provided to the guard after the unit is open with the emergency key.

4) The requesting resident needs to sign the emergency key log with the guard.

Once these steps have been completed, the guard will go to the emergency lock box and retrieve your key. He will escort you up to the unit and open the door. The key will then be put back in the emergency key box by the guard for future use. We hope this additional unit access option is a big help to residents in case of an emergency as this is not meant to be used to let friends in, use multiple times per week/month etc. If the program is being abused, the Board has the option to limit the available time the keys can be retrieved by the building staff. Please reach out to Management if you have any questions or concerns regarding this process.

Guard Hours:

Monday – 5:00pm-1:00am               Thursday – 5:00pm -1:00am

Tuesday – 5:00pm -1:00am               Friday – 3:00pm – Sunday 11:00pm

Wednesday – 5:00pm – 1:00am

Recent Sewer Pit Pump Issues and Toilet Etiquette

Recently the sewer sump pumps failed due to the amount of debris/wipes that is being flushed down the unit toilets on a regular basis. Because of this, the drain lines backed up and caused water to come out of the overflow drains in the P3 garage level. Please keep in mind you should only flush toilet paper down the toilet as things like baby wipes, tampons, applicators, and condoms are not to be flushed down the toilet for any reason. High rise buildings like Alta have different plumbing set ups than single family homes, thus debris in the system as described can cause the pumps to fail or the drains to back up. If this continues the Association will have to spend extra money pumping the sewer pit and cleaning the pumps out on a more regular basis, which is extremely expensive. Work like this will end up causing an increase in dues as it will have to be budget for the upcoming year. Please be mindfulness of the recommendations of Management and the Association so we can keep the cost of repairs and replacement down for emergency plumbing services. Let us know if you have any questions or concerns.

Upcoming Exterior Window Washing Schedule

Pro-Tec Window Services will be onsite cleaning the exterior windows Monday, May 14, 2018 from 8:00 a.m. to 4:30 p.m. daily.

Please make sure that all your windows are closed every day so that they are cleaned and that you do not experience water runoff from windows around yours being cleaned.

The cleaning schedule is as follows:

5/14-5/15 Island Avenue

5/16-5/17 6th Avenue

5/18-5/21 Market St

5/22-5/23 7th Ave

5/24-5/25 Lower Windows/Lobby/CVS

5/28 Cleaning up/Touch ups


  1. While this schedule is intended to provide an accurate timeline, it is impossible to foresee all conditions affecting this schedule. Therefore, the Start and Finish dates listed may vary by plus or minus one day, unless otherwise communicated.
  2. The Start and Finish dates shown are based on the relevant information available to us at the time this schedule was created and do not take into account changes resulting from, but not limited to, weather, equipment complications, and access to building.

We appreciate all your cooperation during this work. Thank you!!

7th Ave Hallway Closure Notice

On Monday, April 16th through Wednesday, April 18th the 7th Ave hallway on the first floor will be closed for cleaning, preparation and application of an epoxy coating. During this time the area will be closed off to residents for access, move and deliveries, so please do not schedule anything during this time frame and exit/enter the building at a different location.

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ALTA Owners Association

575 6th Ave
San Diego, CA 92101

Management Team

General Manager
Patrick Anderson |

Manager Assistant
Macy Hernandez |

Management Company

Action Property Management
Regional Office
1133 Columbia Street Suite 106
San Diego, CA 92101
p. 949-450-0202